GENERAL DEFINITION OF WORK:
Oversees and manages crisis services. Work is performed under the general supervision of the Program Manager of Community Response Services. Supervision is exercised over program personnel.
- Develops and maintains administrative and clinical files and reports, documenting to meet clinical auditing standards. Ensures compliance with clinical standards for licensing, contracts, and accreditation
- Participates in clinical, administrative and supervisory meetings; collaborates with other staff members concerning cases.
- Reviews preadmission screenings weekly and provides follow-up as needed.
- Manages weekly and daily scheduling of crisis staff.
- Collaborate with community stakeholders, other treatment team members, referral sources, and other community resources with client consent. Maintain communication with these sources to ensure appropriate service delivery.
- Provides day-to-day administrative and clinical supervision of all program staff
- Provides orientation, regular and ongoing training and direction to staff on program and agency operations, policy and procedures.
- Covers other management duties in the absence of Crisis Services Program Manager.
- Provides supervision for student interns and licensing clinical supervision to clinicians eligible for licensing.
- Performs other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Thorough knowledge of the Virginia civil commitment process; through knowledge of mental health delivery systems including inquiry/access systems, counseling, case management and emergency services; thorough knowledge of evidenced counseling techniques of individual, marital, family, group and crisis intervention; thorough knowledge of DSM format diagnostic reporting; ability to communicate ideas effectively in both oral and written form; ability to prepare and maintain program records and files; ability to establish and maintain effective working relationships with associates, service providers, clients and the general public; knowledge of MS Office, to include Word and Excel.
Team Leadership – As a supervisor or manager, you must possess the ability to direct and coordinate the activities of other team members, assess team performance, assign tasks, develop KSA’s, and motivate team members. The ability to develop a rapport with subordinates is essential in creating a positive work atmosphere. Decision Making – Models the use of sound judgement and accountability when managing human resources and using operational and financial resources. Makes clear, transparent, and timely decisions. Communication – Shares and receives information using clear oral, written and interpersonal communication skills. People Management – Leads and engages people to maximize organizational and individual performance through alignment with RRCS’s mission and attainment of strategic and operational goals. Delegation – Possess the ability to assign work based on skills, performance objectives, and development opportunities. Conflict/Mediation – Demonstrates managerial courage by addressing conflicts promptly using focused listening and behavioral feedback. Job Mastery and Continuous Learning – As a supervisor you must demonstrate the responsibility for one’s own career path and continues learning by identifying and applying new skills as needed to perform the job. Applicability – Ability to apply background, technical knowledge, education, and job experience to job situations.
EDUCATION AND EXPERIENCE:
Master’s degree in Human Services or related field; LPC, LCSW, LMFT, or LSATP license eligible; Qualified Mental Health Professional (QMHP); at least 6 years of mental health program experience. Certification as Crisis Intervention Specialist as required by the Department of Behavioral Health and Disability Services (DBHDS) preferred. At least 1 year of supervisory experience is preferred. Current professional licensure as an LPC, LCSW, LMFT, or LSATP required.
This work requires little or no physical effort or exertion. Working conditions are good; may involve occasional exposure to some disagreeable elements and accidents are improbable other than minor injuries; health hazards are negligible; some mental effort and stress involved resulting in inconvenience and frustration.
Valid Virginia driver’s license; completed LMHP clinical supervisor training, attends training and maintains certifications as required by the Agency and regulatory guidelines.
|Job Category||Clinical Supervisor|